‘Malfunctioning bots and rip-off premium-rate phone lines’: Which? tests customer service responses at eight major airlines, with Wizz Air, KLM, Ryanair and Vueling rated the worst

July 11, 2024

The consumer champion wanted to find out ‘the true state’ of the customer service cultures at easyJet, BA, Vueling, Wizz Air, Ryanair, KLM, Tui and Jet2.

https://www.dailymail.co.uk/travel/article-13620577/Ryanair-wizz-air-vueling-ba-customer-service-which.html?ns_mchannel=rss&ns_campaign=1490&ito=1490

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